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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Meghan Bravo

March 21, 2025

5  out of  5
rating by Meghan Bravo
"Krystal has helped my husband and I with our insurance for years. Her expertise and willingness to help never go unnoticed, and we truly appreciate her, and all her hard work."
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BILLY MESSENGER

March 20, 2025

5  out of  5
rating by BILLY MESSENGER
"We have been with State Farm w/ Julie Franks for many years. Krystal has been a big reason we stay with our local agent. She never hesitates to help answer our questions. Her service is prompt and she is very knowledgeable when it comes to our policies."
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Benjamin Bernal

March 20, 2025

5  out of  5
rating by Benjamin Bernal
"Always friendly and there when you need them. I want to thank you to Krystal for always going above and beyond for helping me for anything I need."
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Hannah Kates

March 18, 2025

5  out of  5
rating by Hannah Kates
"100% recommend Julie Frank’s State Farm insurance. I haven’t had a single problem, and fair prices. Krystal is the best with helping me with anything I need or any questions I have."
We responded:
"We appreciate your 5 star review, thank you. Our office is always here for you to help with your insurance needs. And we agree with you, Krystal is the best!"
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Rylee Dodson

March 18, 2025

5  out of  5
rating by Rylee Dodson
"Krystal has been helping my family for years and we love her! There has never been a time that we’ve doubted she truly cares for her clients!!"
We responded:
"Thank you for the 5 star review. Our office goal is to provide excellent customer service and we are happy to hear Krystal is reaching that goal!"
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Karina Navarrete

March 18, 2025

5  out of  5
rating by Karina Navarrete
"In a world where good customer service has dropped into the abyss, I can always count on Krystal Flanigan at Julie Franks Statefarm in Taft, to thoroughly answer all of our insurance questions and meet our needs. She acts quickly when called upon, handles each situation with professionalism and genuine care and consistently provides stellar service. Thank you Krystal. You are a treasure in the community of Taft and beyond!"
We responded:
"We appreciate your kind words about Krystal and we agree with you! Thank you for your 5 star review."
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Zaynn Kaddura

March 18, 2025

5  out of  5
rating by Zaynn Kaddura
"I am thrilled to share my exceptional experience with my State Farm insurance agent, Krystal Flanigan. From the very beginning, she has consistently gone above and beyond to ensure that all my insurance needs are met with the utmost care and professionalism. Her dedication to her clients is truly unparalleled. Whether it's answering my questions, providing detailed explanations of my policies, or offering personalized recommendations, Krystal always makes me feel valued and understood. She is incredibly knowledgeable, and her expertise has been invaluable in helping me make informed decisions. What sets Krystal apart is her genuine commitment to her clients' well-being. She is always proactive in reaching out to ensure I am aware of any changes or updates that might affect my coverage. Her responsiveness and willingness to assist, even outside of regular business hours, demonstrate her unwavering dedication. I am grateful to have Krystal as my insurance agent and highly recommend her to anyone seeking exceptional service and peace of mind. Thank you, Krystal, for your outstanding support and for always going the extra mile!"
We responded:
"Thank you for your 5 star review and kinds words for Krystal. Julie Franks State Farm Agency loves having her on our team. We agree she is amazing!"
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Grace Twyman

March 18, 2025

5  out of  5
rating by Grace Twyman
"Krystal is amazing and awesome she’s our go to when ever me and my husband go in she’s always so helpful and friendly."
We responded:
"Thank you for your 5 star review. We are happy to hear Krystal is providing you with excellent customer service."
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shane stewart

March 6, 2025

5  out of  5
rating by shane stewart
"Krystal Flanigan was very nice and helped me with any questions I may have had."
We responded:
"Thank you for the 5 star review Shane. We are thrilled Kyrstal provided you with excellent customer service and helped you with your insurance needs."
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George Bellak

February 19, 2025

5  out of  5
rating by George Bellak
"Krystal is the best, easy to work with and very helpful"
We responded:
"We are thrilled to know Krystal provided you with exceptional customer service! We agree she is the best. Thank you for your 5 star review."
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Jacob Calvillo

February 5, 2025

5  out of  5
rating by Jacob Calvillo
"Best insurance place in town Krystal helped us out a lot with everything we needed"
We responded:
"Thank you for the 5 star review Jacob! Our goal is to be the best insurance in town. We are happy to hear Krystal provided you with excellent service and took care of your insurance needs."
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Jessica Dillingham

January 12, 2025

5  out of  5
rating by Jessica Dillingham
"My husband and I have been with Statefarm for 20 plus years. Julie’s office has always been pleasant to work with. Krystal is normally who I reach out to because not only is she knowledgeable but she is always quick to respond and a joy to speak with. I would recommend anyone who is looking for insurance or even a new agent to reach out to this office."
We responded:
"It's fantastic to hear you've had such a positive experience with Julie Franks State Farm Insurance office for over 20 years! Krystal is an outstanding agent, with her knowledge, quick responses, and pleasant demeanor. Thank you for sharing your recommendation and thank you for your 5 star review!"
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Charity Festervan

January 11, 2025

5  out of  5
rating by Charity Festervan
"Amazing service! Krystal got me a really good quote and saved me a good amount compared to my last company I was insured with!"
We responded:
"It's great to hear that Krystal was able to get you a fantastic quote and save you money compared to your previous insurance company! Our office strives to provide exceptional service and get you the best coverage at the best cost. Julie Franks State Farm Insurance office is proud to have Krystal on our team. We also thank you for the 5 star review. "
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Sonia Manuz

January 10, 2025

5  out of  5
rating by Sonia Manuz
"This office is definitely reliable and knowledgeable. I can always count on Krystal to answer my million questions when it comes to coverage and prices. I appreciate her and all the ladies there!"
We responded:
"It's wonderful to hear that you find Julie Franks State Farm Insurance office reliable and knowledgeable, and that Krystal, along with the rest of the team, provides such excellent service. Having a dependable and informative insurance agent makes a significant difference, especially when you have numerous questions about coverage and prices. Thank you for sharing your positive experiences and for your 5 star review."
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Cheyanne Bumgardner

January 10, 2025

5  out of  5
rating by Cheyanne Bumgardner
"Krystal has been helping with me with all my insurance needs for while now. She is always so friendly and willing to go that extra mile, she has been extremely helpful over the years. She explains everything in detail to you, so you know exactly what coverage you have or don't have. She always try to find you the coverage that fits you best. She is my go to gal for all my insurance needs. I highly recommend you go see her!"
We responded:
"We are happy to hear Krystal has been an exceptional insurance agent for you! Her friendliness, thoroughness, and willingness to go the extra mile clearly make her stand out. Our office strives to take the time to explain everything in detail and help you find the best coverage to fit your needs. Julie Franks State Farm Insurance appreciates your 5-star review!"
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Brandi Smith

January 9, 2025

5  out of  5
rating by Brandi Smith
"Krystal has helped us for years. Anything we need, she is there. My husband and I have had State Farm insurance since we were in high school. We're now in our 40's/50's, and we still have it. With the great service we receive from Krystal, we will keep it for years to come."
We responded:
"We are happy you've had a wonderful experience with Krystal at Julie Franks State Farm Insurance over the years! It's great to hear that you've received such consistent and helpful service. Our office strives for long-term relationships, and we thank you for your five-star review!"
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thomas tucker

January 9, 2025

5  out of  5
rating by thomas tucker
"I’ve been covered by State Farm for nearly twenty years now and have never had the customer service and professionalism that I’ve received like that from Krystal. Just constantly knocks it out of the park. It’s honestly a joy just to call in."
We responded:
"Thank you for your 5 star review Thomas! We agree that Krystal is amazing and provides exceptional customer service. We appreciate your loyalty and thank you for almost 20 years with State Farm Insurance."
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Thomas Orozco

July 17, 2024

5  out of  5
rating by Thomas Orozco
"Great service in this office and Krystal was able to get me exactly what I wanted at the price I wanted."
We responded:
"Thank you for your 5 star review Thomas. I'm happy to hear Krystal provided you with excellent service! She is amazing!"
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Samantha Cortez

June 21, 2024

5  out of  5
rating by Samantha Cortez
"I have been with Julie Frank’s State Farm since I could drive at 16. 16 years later and I’m still with them. Krystal is who I encounter most times when I need to contact them to add a new car, have a question, or literally ANYTHING. I will never go to another insurance company, or even another office. I moved out of town and I still do all of my business through Julie Franks office! Thank you ladies for always being the best!"
We responded:
"Thank you for your kind words. We appreciate you Samantha and will always work hard to provide you with exceptional service! Thank you for your loyalty and for the 5 star review."
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Wanda Miller

April 16, 2024

5  out of  5
rating by Wanda Miller
"I've been with Julie Frank for almost 5 years now this is the best insurance I've had"
We responded:
"Thank you Wanda! We appreciate you and will always strive to give you excellent service."
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Kalieb Williams

April 3, 2024

5  out of  5
rating by Kalieb Williams
"Krystal and Shelby were awesome and quick with results. I recommend either one. Thank you guys."
We responded:
"We are thrilled to know you had a 5 star experience with our office. Providing exceptional customer service is our goal. Thank you for choosing us to help you with your insurance needs."
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DAVID FINSTER

February 22, 2024

5  out of  5
rating by DAVID FINSTER
"Great service as always"
We responded:
"Thank you for your kind words and 5 star review David."
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Philip Wooley

September 22, 2023

5  out of  5
rating by Philip Wooley
"Krystal is an amazing insurance agent. Anytime I have a problem, need to change my policy, or just have questions she is more than willing to help me figure it out. She is knowledgeable about my policy and insurance in general. On top of that, she is proactive in keeping me informed and updated. I won’t go to anyone else."
We responded:
"We agree Philip; Krystal is amazing and we are proud she is on our team! Thank you for your 5 star review."
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Jazmine Clay

August 29, 2023

5  out of  5
rating by Jazmine Clay
"Krystal is soooo helpful."
We responded:
"We agree with you Jazimine that Krystal is helpful! Thank you for taking time to give a 5 star review."
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Julie Asperger

August 25, 2023

5  out of  5
rating by Julie Asperger
"Great staff, very helpful and accommodating. Went above and beyond to help us get the best price and coverage."
We responded:
"Thank you for your 5 star review and kind words Julie. We will always strive to provide you with excellent customer service!"