State Farm® Insurance Agent Julie Franks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
George Bellak
February 19, 2025
5
out of
5
rating by George Bellak
"Krystal is the best, easy to work with and very helpful"
We responded:
"We are thrilled to know Krystal provided you with exceptional customer service! We agree she is the best. Thank you for your 5 star review."
Jacob Calvillo
February 5, 2025
5
out of
5
rating by Jacob Calvillo
"Best insurance place in town Krystal helped us out a lot with everything we needed"
We responded:
"Thank you for the 5 star review Jacob! Our goal is to be the best insurance in town. We are happy to hear Krystal provided you with excellent service and took care of your insurance needs."
Jessica Dillingham
January 12, 2025
5
out of
5
rating by Jessica Dillingham
"My husband and I have been with Statefarm for 20 plus years. Julie’s office has always been pleasant to work with. Krystal is normally who I reach out to because not only is she knowledgeable but she is always quick to respond and a joy to speak with. I would recommend anyone who is looking for insurance or even a new agent to reach out to this office."
We responded:
"It's fantastic to hear you've had such a positive experience with Julie Franks State Farm Insurance office for over 20 years! Krystal is an outstanding agent, with her knowledge, quick responses, and pleasant demeanor. Thank you for sharing your recommendation and thank you for your 5 star review!"
Charity Festervan
January 11, 2025
5
out of
5
rating by Charity Festervan
"Amazing service! Krystal got me a really good quote and saved me a good amount compared to my last company I was insured with!"
We responded:
"It's great to hear that Krystal was able to get you a fantastic quote and save you money compared to your previous insurance company! Our office strives to provide exceptional service and get you the best coverage at the best cost. Julie Franks State Farm Insurance office is proud to have Krystal on our team. We also thank you for the 5 star review. "
Sonia Manuz
January 10, 2025
5
out of
5
rating by Sonia Manuz
"This office is definitely reliable and knowledgeable. I can always count on Krystal to answer my million questions when it comes to coverage and prices. I appreciate her and all the ladies there!"
We responded:
"It's wonderful to hear that you find Julie Franks State Farm Insurance office reliable and knowledgeable, and that Krystal, along with the rest of the team, provides such excellent service. Having a dependable and informative insurance agent makes a significant difference, especially when you have numerous questions about coverage and prices. Thank you for sharing your positive experiences and for your 5 star review."
Cheyanne Bumgardner
January 10, 2025
5
out of
5
rating by Cheyanne Bumgardner
"Krystal has been helping with me with all my insurance needs for while now. She is always so friendly and willing to go that extra mile, she has been extremely helpful over the years. She explains everything in detail to you, so you know exactly what coverage you have or don't have. She always try to find you the coverage that fits you best. She is my go to gal for all my insurance needs. I highly recommend you go see her!"
We responded:
"We are happy to hear Krystal has been an exceptional insurance agent for you! Her friendliness, thoroughness, and willingness to go the extra mile clearly make her stand out. Our office strives to take the time to explain everything in detail and help you find the best coverage to fit your needs. Julie Franks State Farm Insurance appreciates your 5-star review!"
Brandi Smith
January 9, 2025
5
out of
5
rating by Brandi Smith
"Krystal has helped us for years. Anything we need, she is there. My husband and I have had State Farm insurance since we were in high school. We're now in our 40's/50's, and we still have it. With the great service we receive from Krystal, we will keep it for years to come."
We responded:
"We are happy you've had a wonderful experience with Krystal at Julie Franks State Farm Insurance over the years! It's great to hear that you've received such consistent and helpful service. Our office strives for long-term relationships, and we thank you for your five-star review!"
thomas tucker
January 9, 2025
5
out of
5
rating by thomas tucker
"I’ve been covered by State Farm for nearly twenty years now and have never had the customer service and professionalism that I’ve received like that from Krystal. Just constantly knocks it out of the park. It’s honestly a joy just to call in."
We responded:
"Thank you for your 5 star review Thomas! We agree that Krystal is amazing and provides exceptional customer service. We appreciate your loyalty and thank you for almost 20 years with State Farm Insurance."
Thomas Orozco
July 17, 2024
5
out of
5
rating by Thomas Orozco
"Great service in this office and Krystal was able to get me exactly what I wanted at the price I wanted."
We responded:
"Thank you for your 5 star review Thomas. I'm happy to hear Krystal provided you with excellent service! She is amazing!"
Samantha Cortez
June 21, 2024
5
out of
5
rating by Samantha Cortez
"I have been with Julie Frank’s State Farm since I could drive at 16. 16 years later and I’m still with them. Krystal is who I encounter most times when I need to contact them to add a new car, have a question, or literally ANYTHING. I will never go to another insurance company, or even another office. I moved out of town and I still do all of my business through Julie Franks office! Thank you ladies for always being the best!"
We responded:
"Thank you for your kind words. We appreciate you Samantha and will always work hard to provide you with exceptional service! Thank you for your loyalty and for the 5 star review."
Wanda Miller
April 16, 2024
5
out of
5
rating by Wanda Miller
"I've been with Julie Frank for almost 5 years now this is the best insurance I've had"
We responded:
"Thank you Wanda! We appreciate you and will always strive to give you excellent service."
Kalieb Williams
April 3, 2024
5
out of
5
rating by Kalieb Williams
"Krystal and Shelby were awesome and quick with results. I recommend either one. Thank you guys."
We responded:
"We are thrilled to know you had a 5 star experience with our office. Providing exceptional customer service is our goal. Thank you for choosing us to help you with your insurance needs."
DAVID FINSTER
February 22, 2024
5
out of
5
rating by DAVID FINSTER
"Great service as always"
We responded:
"Thank you for your kind words and 5 star review David."
Philip Wooley
September 22, 2023
5
out of
5
rating by Philip Wooley
"Krystal is an amazing insurance agent. Anytime I have a problem, need to change my policy, or just have questions she is more than willing to help me figure it out. She is knowledgeable about my policy and insurance in general. On top of that, she is proactive in keeping me informed and updated. I won’t go to anyone else."
We responded:
"We agree Philip; Krystal is amazing and we are proud she is on our team! Thank you for your 5 star review."
Jazmine Clay
August 29, 2023
5
out of
5
rating by Jazmine Clay
"Krystal is soooo helpful."
We responded:
"We agree with you Jazimine that Krystal is helpful! Thank you for taking time to give a 5 star review."
Julie Asperger
August 25, 2023
5
out of
5
rating by Julie Asperger
"Great staff, very helpful and accommodating. Went above and beyond to help us get the best price and coverage."
We responded:
"Thank you for your 5 star review and kind words Julie. We will always strive to provide you with excellent customer service!"
Gina Hill
July 8, 2023
5
out of
5
rating by Gina Hill
"Love this place."
We responded:
"Thank you for your 5 star review Gina. We appreciate you and love helping you with your insurance."
James
June 9, 2023
5
out of
5
rating by James
"Every person on this staff is amazing! Especially Krystal! Couldn’t imagine going through any other team for my insurance needs."
We responded:
"Thank you for your 5 star review James. I agree Krystal and the entire staff is amazing. We love helping you with your insurance needs."
John Morse
May 9, 2023
5
out of
5
rating by John Morse
"Very knowledgeable employees. Great experience and extremely helpful."
We responded:
"Thank you for your 5 star review John. I'm glad you had a great experience with Shelby and found her extremely helpful and knowledgeable. We appreciate you and thank you for trusting us to help you with your insurance and financial services."
immortalcryz1
April 21, 2023
5
out of
5
rating by immortalcryz1
"The staff here is very friendly. They were very helpful and made things easier on me. I am most definitely glad they are my insurance company, wouldn't choose anyone else."
We responded:
"Thank you for your 5 star review. We love helping our customers with their insurance and making it an easy process. We appreciate you!"
Tanya Richesin
March 26, 2023
5
out of
5
rating by Tanya Richesin
"They are nice respectful, I feel welcomed everytime I come to them."
We responded:
"Tanya, thank you for your kind words! We enjoy working with you and greatly appreciate your business."
Cathi Meek
March 15, 2023
4
out of
5
rating by Cathi Meek
"I truly believe State Farm Insurance is the best company for their professional qualities as a business and a caring staff for their community! I have had policies with them throughout my life! From 16 when I first got married and had my mother and father in law! Anne and Herbert Heskett co-sign for us because we had no credit history yet! Such a wonderful feeling to have both sides come together to help My Husband and I at that time! Now I am almost 60 years old and am not with that first Husband just mentioned! Have moved around enough ! I personally find out of all the other insurance companies I've been through for over 40+ years! State Farm is the go to Insurance for me!"
We responded:
"Thank you for leaving this review for our office, Cathi! We cannot thank you for the 40+ years you've been with State Farm. Thank you for trusting us to be your chosen State Farm office. If you ever need anything, we are here for you! -Julie "
Nickolas Mansell (NickolasMansell)
March 6, 2023
5
out of
5
rating by Nickolas Mansell (NickolasMansell)
"Friendly and helpful staff. I highly recommend them."
We responded:
"Thank you! We appreciate your 5 star review. Providing excellent customer service is our goal."
Cortney Spradlin
May 24, 2022
5
out of
5
rating by Cortney Spradlin
"Excellent and kind staff. We have never had anything less than a pleasant experience here. Anytime we need anything or have questions someone always gets back to us quickly. Love this State Farm office!"
We responded:
"Thank you for the kind review, Cortney! We are here for you and your family if you ever need anything. -Julie"
Tiffany Rowden
May 24, 2022
5
out of
5
rating by Tiffany Rowden
"Awesome staff. Always quick to respond whenever I have called with questions."
We responded:
"Thank you for leaving this great 5-star review, Tiffany! I am so happy to hear our team was quick and responsive with any of your insurance questions. We are here for your family if you need anything! -Julie"