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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas Orozco

Thomas Orozco

July 17, 2024

5  out of  5
rating by Thomas Orozco
"Great service in this office and Krystal was able to get me exactly what I wanted at the price I wanted."
We responded:
"Thank you for your 5 star review Thomas. I'm happy to hear Krystal provided you with excellent service! She is amazing!"
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Samantha Cortez

June 21, 2024

5  out of  5
rating by Samantha Cortez
"I have been with Julie Frank’s State Farm since I could drive at 16. 16 years later and I’m still with them. Krystal is who I encounter most times when I need to contact them to add a new car, have a question, or literally ANYTHING. I will never go to another insurance company, or even another office. I moved out of town and I still do all of my business through Julie Franks office! Thank you ladies for always being the best!"
We responded:
"Thank you for your kind words. We appreciate you Samantha and will always work hard to provide you with exceptional service! Thank you for your loyalty and for the 5 star review."
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Wanda Miller

April 16, 2024

5  out of  5
rating by Wanda Miller
"I've been with Julie Frank for almost 5 years now this is the best insurance I've had"
We responded:
"Thank you Wanda! We appreciate you and will always strive to give you excellent service."
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Kalieb Williams

April 3, 2024

5  out of  5
rating by Kalieb Williams
"Krystal and Shelby were awesome and quick with results. I recommend either one. Thank you guys."
We responded:
"We are thrilled to know you had a 5 star experience with our office. Providing exceptional customer service is our goal. Thank you for choosing us to help you with your insurance needs."
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DAVID FINSTER

February 22, 2024

5  out of  5
rating by DAVID FINSTER
"Great service as always"
We responded:
"Thank you for your kind words and 5 star review David."
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Philip Wooley

September 22, 2023

5  out of  5
rating by Philip Wooley
"Krystal is an amazing insurance agent. Anytime I have a problem, need to change my policy, or just have questions she is more than willing to help me figure it out. She is knowledgeable about my policy and insurance in general. On top of that, she is proactive in keeping me informed and updated. I won’t go to anyone else."
We responded:
"We agree Philip; Krystal is amazing and we are proud she is on our team! Thank you for your 5 star review."
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Jazmine Clay

August 29, 2023

5  out of  5
rating by Jazmine Clay
"Krystal is soooo helpful."
We responded:
"We agree with you Jazimine that Krystal is helpful! Thank you for taking time to give a 5 star review."
Profile photo of Julie Asperger

Julie Asperger

August 25, 2023

5  out of  5
rating by Julie Asperger
"Great staff, very helpful and accommodating. Went above and beyond to help us get the best price and coverage."
We responded:
"Thank you for your 5 star review and kind words Julie. We will always strive to provide you with excellent customer service!"
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Gina Hill

July 8, 2023

5  out of  5
rating by Gina Hill
"Love this place."
We responded:
"Thank you for your 5 star review Gina. We appreciate you and love helping you with your insurance."
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James

June 9, 2023

5  out of  5
rating by James
"Every person on this staff is amazing! Especially Krystal! Couldn’t imagine going through any other team for my insurance needs."
We responded:
"Thank you for your 5 star review James. I agree Krystal and the entire staff is amazing. We love helping you with your insurance needs."
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John Morse

May 9, 2023

5  out of  5
rating by John Morse
"Very knowledgeable employees. Great experience and extremely helpful."
We responded:
"Thank you for your 5 star review John. I'm glad you had a great experience with Shelby and found her extremely helpful and knowledgeable. We appreciate you and thank you for trusting us to help you with your insurance and financial services."
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immortalcryz1

April 21, 2023

5  out of  5
rating by immortalcryz1
"The staff here is very friendly. They were very helpful and made things easier on me. I am most definitely glad they are my insurance company, wouldn't choose anyone else."
We responded:
"Thank you for your 5 star review. We love helping our customers with their insurance and making it an easy process. We appreciate you!"
Profile photo of Tanya Richesin

Tanya Richesin

March 26, 2023

5  out of  5
rating by Tanya Richesin
"They are nice respectful, I feel welcomed everytime I come to them."
We responded:
"Tanya, thank you for your kind words! We enjoy working with you and greatly appreciate your business."
Profile photo of Cathi Meek

Cathi Meek

March 15, 2023

4  out of  5
rating by Cathi Meek
"I truly believe State Farm Insurance is the best company for their professional qualities as a business and a caring staff for their community! I have had policies with them throughout my life! From 16 when I first got married and had my mother and father in law! Anne and Herbert Heskett co-sign for us because we had no credit history yet! Such a wonderful feeling to have both sides come together to help My Husband and I at that time! Now I am almost 60 years old and am not with that first Husband just mentioned! Have moved around enough ! I personally find out of all the other insurance companies I've been through for over 40+ years! State Farm is the go to Insurance for me!"
We responded:
"Thank you for leaving this review for our office, Cathi! We cannot thank you for the 40+ years you've been with State Farm. Thank you for trusting us to be your chosen State Farm office. If you ever need anything, we are here for you! -Julie "
Profile photo of Nickolas Mansell (NickolasMansell)

Nickolas Mansell (NickolasMansell)

March 6, 2023

5  out of  5
rating by Nickolas Mansell (NickolasMansell)
"Friendly and helpful staff. I highly recommend them."
We responded:
"Thank you! We appreciate your 5 star review. Providing excellent customer service is our goal."
Profile photo of Cortney Spradlin

Cortney Spradlin

May 24, 2022

5  out of  5
rating by Cortney Spradlin
"Excellent and kind staff. We have never had anything less than a pleasant experience here. Anytime we need anything or have questions someone always gets back to us quickly. Love this State Farm office!"
We responded:
"Thank you for the kind review, Cortney! We are here for you and your family if you ever need anything. -Julie"
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Tiffany Rowden

May 24, 2022

5  out of  5
rating by Tiffany Rowden
"Awesome staff. Always quick to respond whenever I have called with questions."
We responded:
"Thank you for leaving this great 5-star review, Tiffany! I am so happy to hear our team was quick and responsive with any of your insurance questions. We are here for your family if you need anything! -Julie"
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Sebastian Skyler

May 24, 2022

5  out of  5
rating by Sebastian Skyler
"Great experience all around. Never had a bad experience there. Shelby in the local office is very knowledgeable and quick to help me whenever I call or come in. I feel very confident with the team Julie has."
We responded:
"Thank you for leaving this 5-star review for our team, Sebastian. We have a really great team here, and it's reviews like this that help to reinforce that to the community. If you ever need anything, feel free to reach out to us! -Julie"
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Jocelyn Casteel

May 23, 2022

5  out of  5
rating by Jocelyn Casteel
"Amazing just amazing I always get great service and they treat you so nice!"
We responded:
"Jocelyn, thank you for leaving this great 5-star review for our team! I am so glad our team provided you with great service. If you ever need anything, feel free to reach out to us! -Julie"
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Donald Stricklind

May 23, 2022

5  out of  5
rating by Donald Stricklind
"Very helpful and friendly staff! I’ve been insured through Julie’s office for years and wouldn’t go anywhere else!"
We responded:
"Thank you so much for taking the time to leave this review for our team, Donald! We appreciate all the years that you've been with us. If you ever need anything, feel free to reach out to our team at any time. -Julie"
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Keely Casteel

May 23, 2022

5  out of  5
rating by Keely Casteel
"lovely, ladies. super helpful! awesome service too call your taft state farm! they have a policy for almost anything! :)"
We responded:
"Thank you Keely for leaving this 5-star review for our team! Super happy that our lovely team has been so helpful to you and your family. If you ever need anything, let us know! -Julie"
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Brittany Pommerville

May 23, 2022

5  out of  5
rating by Brittany Pommerville
"All the girls there are very nice and helpful."
We responded:
"Thank you so much for taking the time to leave this review for us, Tristan! If you ever need anything, we are here for you! -Julie"
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Erin Johns

May 23, 2022

5  out of  5
rating by Erin Johns
"I have all my insurance through Julie Franks State Farm. Whenever I've had a claim, or questions regarding my policies, every single person on her team has gone above and beyond to make sure I am taken care of. I recommend her Agency to everyone!"
We responded:
"Thank you for taking the time to leave this great 5-star review for us, Erin! I am so glad that our team has consistently delivered outstanding service to you. If you ever need anything, we are here for you! -Julie"
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Debra White

May 23, 2022

5  out of  5
rating by Debra White
"I have only had excellent service I deal with Kristin Blanco and she has always got right on my requests thankyou State Farm Taft"
We responded:
"Debra, thank you for taking the time to leave this review for us! Kristin is a great asset to our team, and I'm so happy you've had an enjoyable experience with her. If you ever need anything, we are here for you! -Julie"
Profile photo of Anna Maldonado

Anna Maldonado

May 23, 2022

5  out of  5
rating by Anna Maldonado
"Recently we purchased a home and went to State Farm for Homeowners Insurance. Shelby Strickland was the agent who helped us. She was professional and informative. Returned our calls ASAP. It was a great experience!"
We responded:
"Anna, thank you so much for leaving this 5-star review for our team. I am so glad that Shelby was able to help you with your Homeowners Insurance policy! If you ever need anything, we are here for you always! -Julie"