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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

John Morse

May 9, 2023

5  out of  5 rating by John Morse
"Very knowledgeable employees. Great experience and extremely helpful."

immortalcryz1

April 21, 2023

5  out of  5 rating by immortalcryz1
"The staff here is very friendly. They were very helpful and made things easier on me. I am most definitely glad they are my insurance company, wouldn't choose anyone else."

Tanya Richesin

March 26, 2023

5  out of  5 rating by Tanya Richesin
"They are nice respectful, I feel welcomed everytime I come to them."

Cathi Meek

March 15, 2023

4  out of  5 rating by Cathi Meek
"I truly believe State Farm Insurance is the best company for their professional qualities as a business and a caring staff for their community! I have had policies with them throughout my life! From 16 when I first got married and had my mother and father in law! Anne and Herbert Heskett co-sign for us because we had no credit history yet! Such a wonderful feeling to have both sides come together to help My Husband and I at that time! Now I am almost 60 years old and am not with that first Husband just mentioned! Have moved around enough ! I personally find out of all the other insurance companies I've been through for over 40+ years! State Farm is the go to Insurance for me!"

Nickolas Mansell (NickolasMansell)

March 6, 2023

5  out of  5 rating by Nickolas Mansell (NickolasMansell)
"Friendly and helpful staff. I highly recommend them."

Cortney Spradlin

May 24, 2022

5  out of  5 rating by Cortney Spradlin
"Excellent and kind staff. We have never had anything less than a pleasant experience here. Anytime we need anything or have questions someone always gets back to us quickly. Love this State Farm office!"

Tiffany Rowden

May 24, 2022

5  out of  5 rating by Tiffany Rowden
"Awesome staff. Always quick to respond whenever I have called with questions."

Sebastian Skyler

May 24, 2022

5  out of  5 rating by Sebastian Skyler
"Great experience all around. Never had a bad experience there. Shelby in the local office is very knowledgeable and quick to help me whenever I call or come in. I feel very confident with the team Julie has."

Jocelyn Casteel

May 23, 2022

5  out of  5 rating by Jocelyn Casteel
"Amazing just amazing I always get great service and they treat you so nice!"

Donald Stricklind

May 23, 2022

5  out of  5 rating by Donald Stricklind
"Very helpful and friendly staff! I’ve been insured through Julie’s office for years and wouldn’t go anywhere else!"

Keely Casteel

May 23, 2022

5  out of  5 rating by Keely Casteel
"lovely, ladies. super helpful! awesome service too call your taft state farm! they have a policy for almost anything! :)"

Tristan Games

May 23, 2022

5  out of  5 rating by Tristan Games
"All the girls there are very nice and helpful."

Erin Johns

May 23, 2022

5  out of  5 rating by Erin Johns
"I have all my insurance through Julie Franks State Farm. Whenever I've had a claim, or questions regarding my policies, every single person on her team has gone above and beyond to make sure I am taken care of. I recommend her Agency to everyone!"

Debra White

May 23, 2022

5  out of  5 rating by Debra White
"I have only had excellent service I deal with Kristin Blanco and she has always got right on my requests thankyou State Farm Taft"

Anna Maldonado

May 23, 2022

5  out of  5 rating by Anna Maldonado
"Recently we purchased a home and went to State Farm for Homeowners Insurance. Shelby Strickland was the agent who helped us. She was professional and informative. Returned our calls ASAP. It was a great experience!"

Kelly Jones

May 23, 2022

5  out of  5 rating by Kelly Jones
"Krystal is so helpful and detail oriented! Any questions I have, she has the knowledge to answer. Its been a wonderful experience working with her and this office as a whole!"

Sierra Phillips

May 23, 2022

5  out of  5 rating by Sierra Phillips
"Was quick and easy! Friendly service"

Melissa Young

May 23, 2022

5  out of  5 rating by Melissa Young
"The staff is always friendly. Krystal is a rock star and answers all of my questions and is always helpful!"

Chris Blanco

May 23, 2022

5  out of  5 rating by Chris Blanco
"The ladies in the office are really kind, knowledgeable, & helpful"

Jennie Drew

May 23, 2022

5  out of  5 rating by Jennie Drew
"They have always been professional and always willing to help people understand what ever the question is."

cindy Kendrick

May 23, 2022

5  out of  5 rating by cindy Kendrick
"This office has been very helpful and always willing to answer questions or walk you through your account with them."

rhiannon schulz

May 23, 2022

5  out of  5 rating by rhiannon schulz
"I’ve been with State Farm for years, they are always so helpful and amazing to their customers. Any time I have any questions or concerns they are always there to help. The best customer service around!"

Danica Smith

May 23, 2022

5  out of  5 rating by Danica Smith
"Great service! All staff is super friendly and they are always happy to answer questions!"

Stephanie Stewart

May 23, 2022

5  out of  5 rating by Stephanie Stewart
"These ladies in Julies office are seriously so nice and helpful! They are always accommodating to all my needs!"

Monika Brockett

May 23, 2022

5  out of  5 rating by Monika Brockett
"Excellent service, kind and thoughtful staff. They always go above and beyond to ensure my family is getting the most coverage at the best rates."